Resume - Jose C. Vera - Personal Portfolio Website

Work Experience

Merck · 2020 – Present

• Acted as a key quality gatekeeper for IT global demand, ensuring adherence to company guidelines and standards. Provided expert technical, financial, and process advisory support to clients, facilitating efficient demand management, capacity planning, and pipeline tracking.

• Spearheaded the modernization of the Active Directory domain controller global infrastructure by successfully delivering and deploying over 30 physical servers and more than 100 virtual servers, both On-Prem and in the Amazon Web Services (AWS) cloud, meeting project milestones ahead of schedule and under budget.

• Led the deployment of Cloud and On-Prem infrastructure for Organon, a newly spun-off company, in alignment with the Transitional Service Agreement (TSA). Gathered requirements and provisioned hundreds of servers, ensuring seamless operations during the transitional phase.

• Enhanced and optimized the demand intake process, ServiceNow user interfaces, and associated metrics to facilitate the decommissioning of a legacy Oracle Apex system. Successfully managed and maintained the Oracle Apex legacy system for several years, acquiring expertise on the fly despite no prior experience with this technology.

NJ Department of Health · 2019 – 2020

• Successfully realigned the NJHIM program, consisting of 15 projects with an $18M budget, by renegotiating vendor agreements to optimize budget control, enhance project delivery, and align with HITECH grant objectives and NJHIN strategic goals.

Integra LifeSciences · 2016 – 2019

• Oversaw the $30-40M Information Systems Global Project Portfolio, strategically tracking top priority projects and implementing key metrics for executive evaluation of portfolio health.

• Founded and led the Information Systems Global Project Management Office (IS-GPMO), implementing a comprehensive project management framework encompassing waterfall (SDLC) and agile scrum methodologies. Achieved a notable increase in on-time project delivery from 18% to 63% within the first year.

Integra LifeSciences · 2014 – 2018

• Led the three largest M&A infrastructure projects to date, successfully meeting TSA exit plan requirements and significantly reducing company expenses by saving millions in TSA fees. Delivered the infrastructure and end-user computing services for 5 domestic and 6 international sites, including manufacturing facilities and warehouses, impacting over 2,500 end users globally. Consolidated and decommissioned 5 sites resulting in an improvement of operational efficiency.

• Orchestrated the Corporate Headquarters Relocation project within a $2M budget, overseeing corporate data center applications rationalization, On-Prem, and cloud migration, infrastructure setup for manufacturing facilities and corporate HQ, and end-user computing services.

• Transformed the end-user service experience by implementing ServiceNow, replacing the legacy ticketing system, and developing a comprehensive global services catalog. This initiative optimized user experience and enabled automation for numerous services.

• Successfully executed the Office 365 cloud migration project without service interruption, impacting over 2,500 accounts. Enhanced system resilience and achieved cost savings by phasing out multiple legacy systems worldwide.

Northwest Healthcare Consulting · 2012 – 2014

• Provided IT healthcare consulting services in the areas of healthcare IT best practices, compliance, risk analysis, and cyber security vulnerability remediation to allow outpatient healthcare practices to comply with the meaningful-use federal program.

Honeywell Aerospace · 2007 – 2012

• Orchestrated the operations, systems architecture, and product delivery of the Aircraft Navigation DB (NavDB) critical business application within the Aerospace sector. Managed a complex ecosystem of 10 applications generating $27M in annual revenue, ensuring 24/7 availability to comply with FAA regulations.

• Achieved cost savings exceeding $1.4M through successful execution of multiple decommissioning projects, sensitive business information migration, and legacy system shutdowns.

• Streamlined the Customer Service Representatives (CSR) onboarding process, reducing costs by $225 per CSR and slashing onboarding time from 2 weeks to 1-2 days.

Pratt & Whitney · 2005 – 2007

• Constructed test benches for the Sikorsky X2 helicopter data concentrator unit (DCU) to facilitate simulations and verification processes.

• Engineered and implemented a custom project management tool using Visual Basic for Applications (VBA) for a prominent aerospace client, enhancing project efficiency and tracking capabilities.

Atlasbits · 2005 – 2005

• Designed, developed, and deployed several web-based applications utilizing Java (J2EE), JavaScript, HTML, custom reports, and SQL/Oracle relational database technologies.

• Implemented advanced coding techniques including modular programming, MVC (Model-View-Controller) architecture, and Unified Modeling Language (UML) methodologies to optimize code maintainability, reliability, and efficiency. This initiative led to notable improvements in code quality and significant reductions in product delivery time and costs.

West Virginia University Institute of Technology· 2004

• Developed multiple 3D models of rhesus monkeys exhibiting realistic movement and facial expressions for use in MRI studies evaluating human brain activity. Conducted comparative analysis of brain activity responses to these models versus similar 3D human models presented to the same subjects.

NASA EPSCoR Climate Change Studies in the Caribbean· 2003

• Utilized data analytics techniques to analyze climate and river water sample data, investigating the correlation between rainy seasons and the levels of various elements in the water. Evaluated the impact of these factors on water purity.